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In 2006, Cisco needed to find a location that would better meet its increased needs for space, be more functional and best represent its image and corporate philosophy. Given a few options suggested by the real estate firm, Cisco decided to involve its employees and partners in making the best choice. An inhouse blog was even set up where everyone could see and analyze all the proposals and give their personal opinions.
The choice ultimately went to Palazzo Acero, a 7-storey building with a 5,000 sq. m. area, located within the administrative center of Torn Bianche in Vimercate, the site of the previous Cisco offices.

The project has been realized by Progetto CMR that also designed the offices of the former headquarters in Vimercate, its offices in Rome and its Cisco Photonics campus in Monza. They have always worked together in a close, mutually-beneficial relationship.

The recently built area consists of three identical buildings on a square. One of the main objectives of the project for completing its interiors, as assigned to Progetto CMR, was to create a well-defined visual identity to increase the Cisco company's visibility and help people understand its qualities and the services that it offers, in addition to letting Cisco stand out in the building's surroundings.
Though the building's structure could not be touched, the interior design is nonetheless strong, making itself apparent from the outside too. The dominant features are trans-parency, light and color. Its transparency lets people inside enjoy the outside view and provides total natural lighting, and it lets those outside of the building feel as if they are part of it, a kind of spectator to what's going on inside. Red and blue, the corporate colors, and combinations based on them suggested by Progetto CMR, including beige, baby blue and gray, mark the cubic vol-umes built with glazed walls on each of the have operational floors. 
This choice sewed both to express Cisco's clear open nature and to make the building recognizably unique both from the square in front of it and from the highway bypass.

At the base of this project, there is a constant return to the brand identity through symbols representing Cisco's founding principles: communication, human network, technology and interaction. These principles have been translated into concepts for using the space, designed to create a new office with which employees can identify, a place that lets people interact with each other and with the building.
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Each floor has its function. Just as each floor is clearly defined by one color, each is dedicated to compatible, complementary functions to facilitate communication and work flows.

The ground floor, which opens on the square, is completely dedicated to receiving guests and clients.
It hosts three spaces: the reception, the e-Cafè and the multi purpuse room.
The reception is a light-colored, double-height space. Brightly lit and cleanlined, it communicates Cisco's image and ethos and lets visitors see what goes on inside the building. In the reception's center is the lamp/sculpture made with cylindrical light structures of different heights forming the Cisco logo. On the right wail, the cubic characters of the corporate slogan the human network effect" is screen-printed, sum-ming up how people live, work, play and learn together thanks to the innovative solutions offered by Cisco.
The e-Café is the perfect representation of Cisco's welcoming spirit. Located on the floor's right side, is completely glazed fac-ing the front square. The space is informal yet elegant for employ-ees to welcome and converse with their guests.
The reconfigurable Multi Purpose room, on the left side of the ground floor, is a highly flexible space accommodating seminars, courses and meetings with people from outside the company. The room is glazed on three sides, but can be completely darkened as needed. A highly practical movable wall system can divide the space into two according to needs and the number of people.

The first floor is for clients and includes the Remote Technical Briefing Center, a Telepresence Room and three Medium Conference Rooms.
The Remote Technical Briefing Center is where clients watch the presentation of products and new systemiS' that are created in Cisco's headquarters. Cisco's state-of-the-art communica-tions technologies let clients preview products from a distance in the new Vimercate location without having to make lengthy trips.
The Telepresence room (Telepresence is an innovative, Cisco-patented system to organize Virtual meetings "face-to-face" using ad-vanced video, audio and interactive technologies) lets people who may be thousands of kilometers apart organize real meetings.
The Medium Conference room are all equipped with state-of the-art communications and pres-entation technologies. Highly functional and flexible, they are dif-ferent sizes and have tables equipped to meet all kinds of needs, including work meetings, courses, team projects and demonstrations.

The second floor: "Changing the way we work, live, play and learn." This is the message on the video wall greeting guests on the building's second floor, called the CBC (Customer Briefing Center). Client executives are received in the CBC and shown all the pos-sible applications of Cisco's solutions in corporate and home environments. The lighted counter of the floor reception area, the colorful waiting area and the backlit monitors with bright colors where "on demand" presentations play, make for a decidedly vibrant, invit-ing environment.
The Connected Home and Demo Circle are accessed from here. On the floor's opposite side, there are two Medium Conference rooms and a Telepresence CIS3000 room.

The third to seventh floors are dedicated to Cisco's operations. On all the floors, the floor plan layout includes an open space along the entire southern side of the building and fiv0 'colored volumes distributed lengthwise along the floors to separate the open space from the distribution area, which accesses the serv-ice rooms and meeting rooms arranged on the northern side.
The workspaces include those for desksharing by several employees who are not always in the office. They are distributed in the space in a highly practica1 way and divided into functional groups by mobile storage units. This makes the space easy to reconfigure whenever new distributional needs should arise.

The open spaces are bound and paced by five colored volumes that hold the privacy rooms in which small meetings or team work can be organized. Fixed elements like the toilets, the copy room, the coffee points, the quiet rooms and the medium conference rooms are arranged on the building's northern side, by the elevator/ stairway unit.

This design of the spatial organization is impressively innovative, especially in human terms. Progetto CMR's effective choice was to interpret Cisco's way of working, understanding the needs of its employees.

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Light is one of the key components of this project. Close attention was paid both to making the most of natural light and designing the lighting systems in all the workspaces.
Cisco stayed true to its environmental policy and strong belief that ecocompatibility should be a daily choice in choosing lowenergy lighting fixtures that ensure each space the proper level of lighting.

All furnishings were chosen according to practicality, quality, consistency with the company's image and ethos, and, here too, eco-sustainability.
The workstations are made of systems of tables specifically designed for shared spaces. Their structure allows for the flexible attachment of work counters with light maple wood finishes, screens and upholstered dividing partitions. They can be easily wired and several desks can form a composition.
The work chairs, which are also used in the meeting rooms and the Audio Privacy Rooms, have excellent ergonomics for optimal worker comfort. The chair is made mainly with recycled materials, which are also 99% recyclable.
The storage units for all the open space work stations are highly flexible pieces. They can be freely arranged as needed and help divide and define the spaces.
The dividing partitions, with which the closed units of each floor are also made, are based on a structural system of steel sections, which lets systems and accessories be integrated, and by glass walls that are either transparent or painted different colors.
The areas for breaks, informal meetings and relaxation have furnishing pieces with a distinctly home-like feel to make the work environment more appealing and pleasant.
The reception counters, as well as those in the e-Cafe and Break Area, were custom made with topquality finishes and details.

For optimal comfort in all the work environments, close attention was paid to working with acoustics and natural light. In the open spaces, the Audio Privacy Rooms and conference rooms, a suspended ceiling system was used, made of metal panels with micro-perforated surfaces. These provide excel-lent performance as sound regulators, eliminating the problem of standing waves, while ensuring an attractive appearance. The general lighting system is also set in the suspend-ed ceiling along with the air convectors for distributing the conditioned air.
The choice to use carpet to cover the floors in the work spaces further helped reduce noise, which would otherwise be problematic in offices with so many workstations. In all the ground floor spaces and in the Break Area, rubber flooring was used, clearly better suited to areas with higher traffic.
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The quality of work environments depends greatly on indoor climate conditions that affect employees wellbeing.
The building includes several technical rooms, such as the Building Distribution Room on the first floor for the large server that enables the work and communications of all employees in side and outside of the company, the Floor Distribution Room, which contains the information technology equipment that manages the network of each operational floor, and the room behind the Demo Circle, where an enormous circuit board manages the light and video equipment of the second floor.
These spaces require a constant temperature for the electric equipment to work properly and for all the subservices needed to fuel them, with relatively high energy consumption. Cisco made clear its desire to contain its energy use as much as possible both to limit CO2 emissions in respect for the envi-ronment, and to lower operational costs. Therefore, the sys-tem design chose diverse, synergetic strategies.
The technical areas were treated with a freecooling system that made use of lower winter temperatures to produce cool water, consuming almost no energy, which through the piping and storage system is exchanged with the internal hot air. During the summer, the same system makes industrial cool water.
High efficiency refrigerator units were also used (whose relationship between electric energy used and refrigerating en-ergy produced is 1 to 3) and the use of a sophisticated con-trol system that modulates the freon liquid temperature based on actual needs. Due to the building's large north and south facing surfaces, each floor has at least two air conditioning machines, which work both in cold and hot weather to automatically manage different climate situations even on the same floor at different times of day.

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Location
Vimercate (Monza e Brianza)
Centro Polifunzionale Torri Bianche

Project
Interiors of new Cisco Systems location

Client
Cisco Systems Italy

Client Representative

Flaminia Pellegrini

Time Frame
Project design: Giugno-Novembre 2007
Completion: Dicembre 2008

Intended use
Offices

Architects
Interior Design by: Progetto CMR Massimo Roj Architects
Client Leader: Massimo Roj
Project Leader: Tiziano Betti
Design Leader: Maurizio Melchiori
M&E: Claudio Panichi
Safety coordinator: Roberta Destefani
Design Team: Rosanna Cicolella, Darren John DeGood, Yipin Han, Caterina Lastrico, Laura Noriega, Elena Pepe.

Photographs: Beppe Raso

www.progettocmr.com

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